Morningside Pharmaceuticals has over 20 years of experience in delivering our products cost-effectively around the world, on time and in good condition. Our UK headquarters manages all administrative procedures including purchasing, customer service and project management.
We know that in most cases our customers require their shipments as quickly as possible and our expertise leads us to give advice and make the correct decisions on the most appropriate method of transportation. We ship orders of all sizes, from a dozen 40-foot containers of medical supplies to a small carton of cold storage pharmaceuticals.
Our strong relationships and experience with freight forwarders, liners and airlines enables us to meet customer requirements in terms of transit times, whilst ensuring that goods are transported in an appropriate manner for the product and the destination. Close relationships with logistics providers, combined with the high volume of international shipments we make, mean that we can negotiate highly competitive rates for sea and air shipments.
Cold chain shipments are despatched using validated packaging and data loggers are always included to record temperatures. Thermal blankets can be used for shipments from UK to assist a more consistent temperature throughout the transit period.
After despatch, we routinely track the shipment to the final destination and keep our customers updated on its movements.
All of our sale and purchase transactions adhere to Incoterms, the recognised standard terms for international commercial contracts.
Published by the International Chamber of Commerce, Incoterms® 2010 came into force on January 2011 and are international rules that are accepted by governments and legal authorities worldwide. For further details about Incoterms click here.
We understand that some customers may prefer to arrange their own freight and we are happy to supply products on this basis. Incoterms are amended as appropriate in agreement with each customer. We are always available to offer advice and assistance where required.
We understand that correct documentation is a must for international supply and our dedicated Supply and Customer Service teams ensure that we meet each customer’s documentation requirements prior to proceeding with the order.
We ensure that all documents required are correct and available in good time for customs clearance before the goods arrive and all final original documents are sent by proven international courier companies to avoid unnecessary delays.